Role: Sales Assistant – HARIBO The Trafford Centre
Contract hours: 10 – 12 hours per week
Location: HARIBO Retail Store – The Trafford Centre, Manchester
Salary: £13.10 per hour
Contract type: Permanent
We’re looking for a Sales Assistant who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you’re as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you!
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about Focused teams, based on Trust, Independence and Pragmatism. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!
Availability:
The successful candidate must be available…
- To work both Saturdays and Sundays
- To work three evenings per week between Monday-Friday
The sweet stuff:
- 36 days holiday
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform – access to a range of discounts at hundreds of major retailers
- Salary sacrifice – Home Technology and Cycle to Work
How you’ll contribute to the mix:
Customer service:
- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
- Process cash and card payments at the till
Retail standards:
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
Operational standards:
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day-to-day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
Do you have the right ingredients?
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
The extra sweet stuff:
- Seasonal events provided by Haribo to all colleagues and immediate families
- Volunteering days to support the local community
- 20% discount in our stores
The Secret Ingredient: Our Culture
At HARIBO, we’re more than just a sweets company—we’re a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right!
We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there’s always something exciting happening. Working at HARIBO means you’re joining a family that celebrates, supports, and grows together!
To be successful, you must be available on Wednesday 25th November 2026 to attend one of our Assessment centres.
